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Q&A

Our full T&C's can be found here but we have shared our most frequently asked questions below

If you have any more questions don't hesitate to get in touch 

Q

What payment methods do you accept? 

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A

How does Payment work?

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You can pay by bank/credit card or PayPal 

A

Send us your contact details using the BOOK link 

We will contact you and get you booked in - once you're all sorted we'll send you a payment link.

We ask for a 50% deposit to secure the booking and the second 50% payment after your Connection Consultation and before your Styling appointment 

Q

Can I change my appointment 

A

Absolutely - as Long as you give us 2 days notice you can change your appointment to any available slot

Q

What if I change my mind?

Q

Do I have to buy something after my appointment 

A

If you want to cancel give us 2 days notice you'll get a 50% refund on your deposit. Anything less than 48 hours or no shows means we can't refund your deposit

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If you change your mind about the type of appointment or date, that's totally cool, just give us 48 hours notice and we can sort it. 

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A

Absolutely not - we are a styling service and do not have any links to shops, brands or suppliers. We give you advice, you decide what to buy - if you buy nothing that's totally fine. 

Q

Where is Fluid Styling based?

A

We are based in London

Fluid Connection and Fluid Virtual Styling are both remote so can be done anywhere in the world. 

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Fluid Personal Shopping is only in London for now but we are looking to branch out! Let us know if you'd like us to come to your town! 

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